Start with where you are today.

You may need a fresh look at the work, help with a decision or support to put a change into practice. We agree what will be useful and work alongside the people involved.

Get a clear picture

Understand the situation before deciding what to change.

You need to find out what is happening, define a piece of work or consider your options.

We talk with the people involved, examine the work and bring the findings together so you can make an informed decision.

What you leave with

A clear account of the situation and what needs attention
Agreed requirements or options, depending on the need
A recommended next step and the questions still to answer

Decide what to pursue, what needs a closer look and what is already working.

Talk through the situation

Shape the work and plan the next steps

Connect the goals with work people can act on.

You need to agree a direction, make choices across teams or prepare a project to begin.

We help leaders and teams work through the goals, options, boundaries and commitments needed to move forward.

What you leave with

A clear purpose and agreed goals
Defined work, responsibilities and needs from other teams
A plan showing what comes first and the decisions ahead

Agree what you will take on, who will be involved and how progress will be reviewed.

Talk through your plans

Review a project that needs attention

Establish where things stand and agree a way forward.

A project is losing momentum, its plan is uncertain or you need an independent view.

We review progress with the people involved, explore the causes of difficulty and set out realistic choices for the responsible leaders.

What you leave with

A clear picture of progress and outstanding issues
Options for continuing, changing or stopping work
An updated plan and agreed support for the team

Choose the way forward and agree who will take responsibility for the next steps.

Talk through your project

Put better ways of working in place

Help people use the changes in their everyday work.

You need clearer priorities, better coordination across teams or help introducing a change.

We work with leaders and teams to agree how work is organised, decisions are made and progress is shared. For a wider change, we can run an internal campaign and provide practical guidance and support as people put the change into use.

What you leave with

Shared working arrangements and clear responsibilities
A useful view of requests, priorities and progress
A change story, internal campaign and practical support where needed

Review how the changes work in practice and decide what needs adjusting.

Talk about working together

Agreeing the work

Before work begins, we agree what we will do, what you will receive, the timing, fees and who is responsible for what. This can be a focused piece of work or ongoing help alongside your teams.

Talk about working together

Questions about working together

Where should we start?

Start with what is happening in your organisation. You may already know what needs to change, or need help working that out. We agree a useful place to begin based on where you are today.

Do we need to work through every service?

You can bring us in wherever help is needed. Defining work, making priorities visible, organising teams and reviewing progress are connected, and we build on what you already have in place.

Can you work alongside our existing teams?

Yes. We work with the leaders and people responsible for the work, including project managers and specialists. We agree responsibilities and how decisions will be made before we begin.

Can you help put the changes into practice?

Yes. We can help set up shared working practices, organise work in the tools you use and support people through conversations, guidance and coaching. We agree the level of involvement with you.

Will we need a new tool or system?

That depends on what is already in place and what the teams need. We can work with existing tools, or begin with a physical board. We agree what the work needs to show and how people will use it together before choosing a tool.

How much will it cost?

After talking through your situation, we agree the work, what you will receive, the timing and fees. You can engage us for a defined assignment or ongoing support alongside your teams.